The recurring problems resolved across digital estates—named plainly so teams can recognise and act.
Reliability & Uptime
Unstable or fragile systems that fail under load, lack redundancy, or depend on manual recovery.
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Performance & Latency
Slow applications, inefficient queries, and lagging user experiences that limit throughput.
Scalability & Architecture
Systems unable to grow safely with users, data, or regions due to design or resource limits.
Security & Exposure
Weak controls, open surfaces, or poor credential handling creating operational risk.
Compliance & Auditability
Unverified actions, missing logs, or unclear data flows undermining governance and assurance.
Observability & Incident Response
Limited visibility, noisy alerts, or slow recovery reducing confidence in production systems.
Data Quality & Integration
Disjointed or unreliable data pipelines causing inconsistency, duplication, and manual workarounds.
Delivery Flow & DevEx
Inefficient CI/CD, brittle environments, and developer friction slowing release velocity.
Modernisation & Legacy
Outdated frameworks and entangled dependencies restricting progress and maintainability.
Migrations & Platform Changes
Risk-prone cutovers and poorly planned data or infrastructure transitions.
Cost & Efficiency
Uncontrolled cloud spend, idle resources, or unmeasured unit economics eroding value.
UX, IA & Adoption
Interfaces and flows that confuse users, hinder access, or fail accessibility standards.
Web Presence & Content Ops
Unreliable publishing workflows, slow pages, and inconsistent presentation across digital properties.
Search, SEO & Discoverability
Weak indexing, duplicate content, or poor metadata limiting visibility and reach.
AI, Knowledge & Automation
Uncontrolled AI integration, hallucination risk, and disconnected knowledge sources.
Governance & Risk
Undefined ownership, unmanaged vendors, and untested continuity plans exposing organisations to avoidable risk.